The citizens' office is located on the first floor of the Pirna town hall and is the first point of contact for residents. Here, residents and those who wish to become residents can obtain general information about the services offered by the administration and other authorities.
An appointment is absolutely necessary. Appointments can be made by telephone or online via the appointment calender of the citizen´s office.
Special circumstances, such as official visits for more than two people or clarifying several requests should be coordinated by telephone so that sufficient time can be scheduled for processing (no online booking possible).
What can be done where? And what should be considered in the process? Important information on many topics where the city government is the right contact and links to frequently searched issues are listed under Services A–Z.
Cancel or change appointments
Appointments booked through the website can only be cancelled or changed by contacting the Citizen's Office directly. The corresponding contact options can be found in the contact box on this page.